Kawartha Web Co.
Privacy policy
Kawartha Web Co. is an independent web design business in Peterborough, Ontario. This policy explains how we handle personal information when you use our website or contact us about a project.
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Information you share
When you send a website enquiry, we receive your name, email address, business name, service area and the details you share about your project. You can also include your existing website and tell us which plan you’re considering.
We use the information you share through the website or by phone to answer your questions, discuss what you need and prepare a quote if appropriate. If we work together, we use the relevant information to manage the project.
Website hosting
We use Vercel to host the website. When you visit, Vercel processes technical information such as your IP address and website requests to deliver the site, maintain security and diagnose errors. Vercel Privacy Notice
Website analytics
We use Umami to understand how the website is used overall, such as page visits, clicks on call links and the number of enquiries received. Umami does not use cookies or collect your name, email address or enquiry details. It processes technical information such as the page visited, referring website, browser, device type and approximate country, and reports it to us as totals. Umami may process this information outside Canada. Umami Privacy Policy
How we receive enquiries
We use Cloudflare Turnstile to check for automated submissions. It uses browser and device signals for verification. Cloudflare Turnstile Privacy Addendum
We use Resend to deliver website enquiries to our Gmail inbox, where we read and reply to them. Service providers may process or store information outside Canada. Resend stores message content and delivery records in the United States, where the information may be subject to local laws.
How long we keep enquiries
If your enquiry is closed and does not become a project, we review the conversation for deletion from our business mailbox one year after our last contact. We may keep relevant information longer to resolve an ongoing issue or meet legal obligations.
If we work together, we keep the records we need to deliver the project, support it and meet our record-keeping obligations.
Privacy questions and requests
The owner of Kawartha Web Co. handles privacy requests. You can reach out to ask how we handle your information, request access or a correction, or raise a concern.